We will refund any returned products bought on this website or any other Not the Norm Ltd website provided:
Any shipping fees we have been subject to as a result of the order will be deducted from the refund. If these have been specifically paid for at the time of ordering, a full refund of the value of the product only can be expected.
Regrettably we are unable to give refunds:
If you are unsure whether the product is in a refundable state before you send it, please email photos of the product so that we can confirm beforehand, and send with insurance if you wish to make a claim should it become damaged in transit.
If you are unsure whether you would be due a refund, please email us to check.
Not the Norm Ltd,
Units 1-3, 27 Bankside,
Not the Norm Ltd
Company Reg. No.: 04728383 VAT Reg. No.: GB800114600